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  1. Management Platforms

Jira

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Last updated 1 day ago

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This integration allows a user to open a Jira ticket from a Meterian report, with data entered semi-automatically.

Account level configuration

In order to use the integration, you will need to enter a set of credentials in the Meterian configuration page. If you are using a legacy or hosted Jira system, these will need to be the credentials of a user. If you are using cloud hosted version, you will need to enter an email of a user and its associated api token.

The integration supports Jira version 6 and later versions, or Jira Cloud. Please note that "Browse Projects" and "Create Issues" permissions are required in Jira for the selected user.

Project level configuration

Each Meterian project can be associated to a different Jira project in the dashboard. The specific type of issue to use can also be selected, along with all the relevant fields required (including custom fields).

Opening a Jira issue

Jira issues can then be opened from the report, from the "Action" tab of any vulnerability:

Where possible, fields are automatically pre-populated. By pressing "Save" the issue is generated on Jira on the target project:

The ID of the Jira ticket is now reported in the vulnerability, which is a clickable link that navigate directly to the page on Jira.

The Jira configuration panel
Configuring a Jira project on the dashboard
Creating a Jira issue from a vulnerability
The issue on the Jira instance
The report now shows the linked Jira issue