# Accessing your account

In order to access the platform you need a successful login via any of the login mechanisms: social logins, credentials, [Single-](/master/sso-and-mfa.md)[Sign-On](/master/sso-and-mfa.md).

**The platform identifies you with your full email,** collected via the login. An email may belong to one account only. If your email was previously added to an account, either as a direct member or as part of a [team](/the-meterian-webapp/the-web-dashboard-1/teams.md), then you are simply part of that account. &#x20;

If nobody added you to an account, there are automatic provisioning systems kicking in:

* you may be automatically added to an account on your **email domain** [(see here)](/the-meterian-webapp/advanced-functionalities/auto-grouping/organization-autogrouping.md)
* you may be automatically added to an account based on your **GitHub organisation** [(see here)](/the-meterian-webapp/advanced-functionalities/auto-grouping/how-to-set-an-organization.md)

Please note that these mechanisms may not be enabled on your instance or on your account: in that case the system will simply deny access access until your email is added as a direct member of a team or of  an account.&#x20;


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.meterian.io/the-meterian-webapp/accessing-your-account.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
