Multi-factor Authentication

The Multi-factor authentication enhances the security of your Meterian account. This is an optional feature that has to be specifically requested.

Once the multi-factor authentication (MFA) feature is enabled, on login, users are required to verify their identity via a time-based one-time password (TOTP) sent by email.

Once authenticated the users can set a variety of factors:

• Authenticator app

• SMS

• Backup codes

• Email

Such factors can be configured from the section Details > User.

After the user’s identity has been verified, it will remain valid for for the same device 14 days